Skip to content
Quality Tools for Every Job – Durable, Reliable, and Built to Last!
Quality Tools for Every Job – Durable, Reliable, and Built to Last!

FAQ's

What currency are the prices do I see in the site?
All prices are in AUD.

I just placed an order, when will it ship?
We try to dispatch our orders within 2 business days.

Conditions for return?

We offer a 100% money-back guarantee for defective or damaged products. If you encounter an issue, simply return the item within 30 days for a full refund. Please note that return shipping is at your expense. Once we receive the returned product, we will promptly refund the full purchase amount. Be sure to include your name and order number with the return shipment for processing.

Important: If your order is still in transit, please wait for the package to arrive before returning it for a refund


Can I cancel my order?
You are able to cancel your order with no penalty. You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have a question that wasn't answered, can you please help?

Please feel free to email us, and we'll be happy to assist you in any way we can. As we receive a high volume of emails, for a quicker response, kindly include your order number and clearly explain the issue. Thank you!

Warranty?

All of our products come with the manufacturer’s warranty. If you believe an item is defective or faulty, we will assess it within the warranty period to resolve the issue. You must provide the invoice and items must not be misused by another person.

 

Compare products

{"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}

Select first item to compare

Select second item to compare

Select third item to compare

Compare

Auspak Tools

Auspak Tools

reviews
See all reviews